Privacy Policy

NAUQA is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or engage with our products and services.

By accessing our website or providing your information, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of personal and non-personal information:

●       Full name, email address, phone number

●       Shipping and billing address

●       Date of birth (optional)

●       Order history and product preferences

●       Feedback, reviews, and survey responses

●       Social media handles (if you engage with us there)

We do not store or access your credit/debit card or banking details — all payments are processed securely via trusted third-party gateways.

2. How We Use Your Information

Your information helps us to:

●       Process your orders and returns

●       Provide customer service and product support

●       Send order confirmations and shipping updates

●       Personalize your shopping experience

●       Inform you about offers, new launches, and promotions (only with your consent)

●       Improve our website, services, and product offerings

●       Prevent fraud and protect our business and customers

3. Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to:

●       Analyze website traffic and usage patterns

●       Remember your preferences and login status

●       Show relevant promotions and retargeted ads

You can disable cookies in your browser settings, but some features may not function properly.

4. Sharing of Information

We do not sell or rent your personal data.

However, we may share your data with:

●       Service providers (e.g., shipping partners, payment gateways, marketing/email services)

●       Legal authorities (when required to comply with laws or protect rights)

●       Affiliates or partners (only with your consent)

●       In case of a business transfer (merger or acquisition), your information may be part of the transfer

All third parties are required to follow confidentiality and data protection practices aligned with this policy.

5. Your Rights & Choices

You can:

●       Access or update your account details

●       Unsubscribe from marketing communications anytime

●       Request deletion or correction of your data

●       Object to the processing of your data (under certain conditions)

For any request, email us at contact.nauqa@gmail.com

6. Data Retention & Security

We retain your data only as long as necessary for the purposes listed. All data is stored securely using industry-standard encryption and protection practices.

NAUQA is hosted on secure servers and follows best practices to avoid unauthorized access or data leaks.

7. Children’s Privacy

Our website and services are not intended for users under the age of 18. We do not knowingly collect data from minors. If we find such data was submitted inadvertently, we will delete it promptly.

8. Policy Updates

We may update this Privacy Policy periodically. You will be notified of significant changes via email or website notices.

We recommend reviewing this page regularly to stay informed.

9. Contact Us

If you have any questions, concerns, or requests regarding this policy, please write to us at:

📧 contact.nauqa@gmail.com