Terms and Condition

Introduction –
Welcome to www.nauqa.in. By accessing or using this website, you agree to comply with and be bound by the following Terms and Conditions. These terms apply to all visitors, users, and customers of the site.

User Agreement –
By using this website or placing an order, you agree to the terms outlined here. NAUQA reserves the right to change or update these terms at any time. Continued use of the website signifies your acceptance of any changes.

Eligibility –
You must be 18 years or older to use this website. If you are a minor, you may use the site only with the involvement of a parent or guardian.

Account Responsibilities –
If you create an account, you are responsible for maintaining the confidentiality of your login details and for all activities that occur under your account.

Product Usage –
All products sold by NAUQA are for personal use only. Resale, redistribution, or rebranding of our products without prior written permission is strictly prohibited.

No Third-Party Resale –
You are not allowed to list or sell NAUQA products on third-party platforms (e.g., your own website, marketplaces like Amazon, Flipkart, Meesho, etc.) without our written consent. Only authorized affiliates/distributors may promote or sell our products.

Pricing and Payments –
Prices are listed in INR and include all applicable taxes unless stated otherwise. Payment must be made at the time of order through the approved payment gateway.

Shipping and Delivery –
 We strive to deliver products promptly. Delivery timelines are estimates and not guaranteed. NAUQA is not liable for delays caused by courier partners.

Returns and Refunds –
Due to the nature of our products (personal care/perfume), we do not accept returns unless the item is defective or incorrect. In such cases, please contact us within 24 hours of receiving your order.

Intellectual Property –
All content, logos, designs, and product names on this site are the intellectual property of NAUQA. Unauthorized use is prohibited.

Limitation of Liability –
NAUQA is not liable for any indirect or consequential losses arising from the use of this website or its products.

Indemnity –
You agree to indemnify and hold harmless NAUQA and its team from any claims, damages, or liabilities arising from your misuse of the site or violation of these terms.

Dispute Resolution –
In case of any dispute, please email us at contact.nauqa@gmail.com. We aim to resolve all matters amicably. Jurisdiction lies with the courts of Delhi, India.

Disclaimer –
Our products are formulated with care, but reactions/allergies may vary. Please perform a patch test and read ingredients. NAUQA is not responsible for individual reactions to any ingredients.